NEEDS ASSESSMENT
You can retain us to review your major application(s) to identify where "The Documentation Gap" is having a serious impact on end-user adoption and competence. We provide a report by application identifying the extent of the gap and an assessment of the cost and benefit of deploying the Epilogue software suite in each case.
TEMPLATE CUSTOMIZATIONS
Some customers prefer to have their output in specific formats. We offer Template Customization services to accommodate these specific needs.
AUTHORING SERVICES
Business process experts (also known as end-user subject-matter-experts or power users) are typically the best source for capturing the most relevant content for end-user training material and documentation. The ease-of-use of our software makes this possible with minimal investment of time and expense. However, when a project has a compressed deadline, or your business process experts are unavailable, our Senior Implementation Consultants can provide remote or onsite authoring of your training material and documentation.
You can retain us to review your major application(s) to identify where "The Documentation Gap" is having a serious impact on end-user adoption and competence. We provide a report by application identifying the extent of the gap and an assessment of the cost and benefit of deploying the Epilogue software suite in each case.
TEMPLATE CUSTOMIZATIONS
Some customers prefer to have their output in specific formats. We offer Template Customization services to accommodate these specific needs.
AUTHORING SERVICES
Business process experts (also known as end-user subject-matter-experts or power users) are typically the best source for capturing the most relevant content for end-user training material and documentation. The ease-of-use of our software makes this possible with minimal investment of time and expense. However, when a project has a compressed deadline, or your business process experts are unavailable, our Senior Implementation Consultants can provide remote or onsite authoring of your training material and documentation.
SAP USAGE ANALYSIS
Any employee performance improvement effort should be begin with an analysis of how SAP is being used by the company. Traditionally, this was accomplished via interviews, surveys and other non-specific methods.
Our technology allows an accurate, factual view of historical SAP usage. The process is simple, non-intrusive and provides important decision support usage analysis is designed to answer four basic questions that are common in any project planning or infrastructure planning effort.
1. How many active users of SAP do we have? Provides monthly counts, by SAP user-type (ESS, Professional, Developer, etc).
2. Who is using SAP? Rank usage of SAP by employee. How are we using SAP? Ranks usage of T-Codes in a matrix with users who are performing the work.
3. Which parts of SAP are we using the most? Ranks T-Codes by the number of access and updates.
Any employee performance improvement effort should be begin with an analysis of how SAP is being used by the company. Traditionally, this was accomplished via interviews, surveys and other non-specific methods.
Our technology allows an accurate, factual view of historical SAP usage. The process is simple, non-intrusive and provides important decision support usage analysis is designed to answer four basic questions that are common in any project planning or infrastructure planning effort.
1. How many active users of SAP do we have? Provides monthly counts, by SAP user-type (ESS, Professional, Developer, etc).
2. Who is using SAP? Rank usage of SAP by employee. How are we using SAP? Ranks usage of T-Codes in a matrix with users who are performing the work.
3. Which parts of SAP are we using the most? Ranks T-Codes by the number of access and updates.
We provide additional consulting services to help you understand where you can improve major application adoption and competence.
CONSULTING SERVICES
