POST-DEPLOYMENT ASSESSMENT
We offer a 1-2 day engagement after you have user our Epilogue Performance Suite for 3 - 6 months. This post-deployment assessment provides you with a report highlighting opportunities to increase end-user acceptance and proficiency in the use of your enterprise applications.
PUBLISHER TUNE-UP
As the volume of documentation grows, the document hierarchy can become more complex. Some customers need help reorganizing their expanding volume of documents to ensure that they are indexed properly and are easily available to end-users. We can help fine tune your Publisher to be as efficient and productive as possible.
ADVANCED TRAINING
Many customers find that as the volume of documentation activity grows and the number of business process experts expands, they wish to ensure best use of our software.
We offer advanced training of system administrators to improve their management of a growing volume of documentation. We also offer advanced training of business process experts in higher level authoring skills to increase the relevance of content captured.
PROFICIENCY SERVICES
We believe end-user proficiency is the best path to achieving maximum return on your enterprise systems investment. We offer several service options to help elevate your organization’s proficiency in the use of our software and its impact on your end users’ competence in the use of your major applications.