Capturing and transferring knowledge is critical at every stage in the software project lifecycle. The nature of the challenges may vary but what doesn’t vary is the negative impact on iterations, cycle times, risk, cost and, ultimately, the operational effectiveness of the application itself.
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Improve Future State planning by capturing the Current State.
Reduce iterations and cycle times in functionality reviews.
Facilitate UAT and visually document failures.
Generate training, help and support documentation and content in 90% less time.
Reduce scenario training time by 50%.
Reduce helpdesk volume by 40%.
Target training and documentation efforts based on end user activity.