Fundamentals for Successful Performance Support

Fundamental #1: Most Performance Support efforts fail before they start or fail to extend beyond the first project or application. Why? Because creating the content in the right quantity, quality and variety is too hard. Fundamental #2: At the moment of need, if users have to look for Performance Support, they won’t. If they find something and it’s not right, they won’t try again. Performance Support must be relevant, accurate and effortless. Fundamental #3: If the first two challenges are overcome, the demand for Performance Support will grow. Now you must be able to manage it in high volume, across projects and over time.
Illo fundamentals

Management

Mike Graham

Mike Graham

CEO
ameron Kelley

Cameron Kelley

Operations / Engineering
Bob Moore

Bob Moore

Finance and Admin
David Miller

David Miller

Customer Success
Uli Weigelt

Uli Weigelt

International
Peter Reynolds

Peter Reynolds

Business Development
Paula Graham

Paula Graham

Key Accounts
Jeff Ng

Jeff Ng

Product & Marketing

Careers at Epilogue Systems

 
Epilogue Systems is a fast growing company with a laser guided focus on creating the best Electronic Performance Support platform. We’re also focused on building the best team possible to support this mission. If you’re smart, dedicated, and passionate and want to grow your career, come join our team!