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3 Predictions for Workplace 2019

Big changes are ahead for the digital workplace. Here are three predictions for 2019 by Mike Graham, CEO of Epilogue Systems.

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Prediction 1:

There will be a shift from task training to knowledge workers. With manual tasks being taken care of by artificial intelligence (AI), users of critical business applications will be expected to understand much more of the business processes and philosophies, and be able to apply critical thinking to their everyday job functions. Employees who once were focused on the execution of basic tasks will become knowledge workers.

This article originally appeared in Training Mag. Click here to continue reading.