Thanks to the recent explosion of high-quality and effective training technologies (and the strategies that underpin them), we are in the golden age of the ability to reduce training costs while improving training outcomes. Before your company reduces training staff to save money, explain how these three options can help make a positive impact.
What is contextual guidance?
A new tool that is emerging in eLearning is called contextual guidance. So what is contextual guidance? Simply put, it is the act of using the context of what a user is doing to guide them through a desired outcome.
Point of Work: Boosting Productivity with Performance Support
Cloud-based Digital Performance Support (DPS) technology is a versatile solution that extends across the four “launch anything” phases. DPS does not replace LMS; instead, DPS supplements LMS by embedding where LMS was never designed to go – Point-of-Work. In fact, DPS converges learning with work by delivering learning and support within workflows, within applications, across multiple systems, all without adding work delay.
5 Onboarding Metrics You Should Be Tracking (and Why)
You can’t improve what you can’t measure. So why don’t we measure user onboarding metrics for new enterprise applications? Here are 5 onboarding metrics you should be tracking (and why).
Performance Guidance Software: The Key to Greater Employee Competency
Getting employees up to speed on new work processes takes time. In the case of onboarding new hires, it typically takes up to eight months before an employee is competent enough to reach full productivity, according to Harvard Business Review. While teaching employees how to use a new application shouldn’t take as long as learning a new job, it’s still ... Read More
User Onboarding: Do You Have a Post-Launch Success Plan?
You’re just days from your go live date—and it’s pretty exciting. You’ve invested a lot of time and energy in selecting the right vendor to solve your business need. You’ve made sure you have a solid business case, including calculating ROI. And, you’ve worked with the C-suite, mid-level managers, and even end users to make sure you have buy-in across all levels of the organization.
But, wait. Before you put on the party hats and blow kazoos, is it possible you’ve forgotten one small, but critical detail?
Your post-launch success plan.
How a Performance Support System Can Boost Employee Productivity
Most people forget 77 percent (!) of newly learned information in six days. A performance support system can help increase employee productivity by providing support at the point of work.
The Foundations for Successful Digital Performance Support
If you are considering Digital Performance Support (“DPS”) as part of the on-boarding and user experience for your application or application project, it’s important to know, as with any new capability, there’s a right way to do it and there’s definitely a wrong way.