Software Training: Accelerate Company Growth
- Digital Adoption Defined
- Who Needs Digital Adoption?
- How Epilogue Opus Can Help Your Company Achieve Digital Adoption
- The Many Benefits of Digital Adoption
- Road Blocks to Achieving Digital Adoption
- Steps Your Organization Can Take to Promote Digital Transformation
- Personalizing Learning
- Automating Tasks
- Increasing Employee Engagement
- Tracking Employee Progress
- Creating Meaningful Employee Experiences
- Upskilling Established Employees
- Improving Digital Skillsets
- Providing On-Demand Guidance
- Maximizing Employee Output
- Streamlining Workflows
- Improving Communication
- Change Management with Digital Adoption Explained
- 4 Telling Facts About Change Management
- The Three Necessary Components of Effective Change Management with Digital Adoption
- Traditional Onboarding: A Quick Background
- Digital Onboarding 101
- How Digital Onboarding Increases Company Productivity
- Common Questions With Digital Onboarding
- Tips to Ensure Successful Digital Onboarding
- How a Lack of Support Leads to Disengaged Employees
- The Impact of Software Support Platforms: Breaking Things Down
Although creating a great product or service is vital to building a successful company, promoting its growth goes well beyond that simple step. Once you have your company up and running, you have to position your employees to help it grow and thrive. The people you employ and the skillsets they bring to the table can make or break your business in the end. And that goes double if you use any sort of software in your day to day operations.
Just simply throwing employees on your critical software programs and hoping for the best just doesn’t cut it, after all. You need to ensure they know just when to take their tasks to the digital realm and can use each of the program’s functions to the fullest extent. Thankfully, you can easily achieve that goal by making software training a priority for your workforce. With that move, you can enjoy the following benefits, which all go a long way in accelerating the growth of your company.
Increases Employee Productivity
When your employees don’t quite know how to get the most out of your software, they may spend tons of extra time poking around the menus. It is also common for these untrained individuals to plod through the task, uncertain they are taking the right steps. Or even begin their work only to hit a brick wall shortly down the road, resulting in tons of questions for their coworkers and managers.
All these scenarios add up to lost time each and every day. When multiplied across your workforce, your company could start hemorrhaging money on wages without getting much back in return. The losses may even increase if management has to spend the bulk of their time helping employees resolve software issues and stay on track.
In fact, if you have 100 people on your workforce, all that extra communication alone could result in a loss of almost 20 hours a week, totalling over $500,000 a year. By implementing training programs to help your employees instead, however, you could cut out the need for hours of support and keep everyone on task all day long.
Improves the Quality of Work
When people are confident in their knowledge and abilities, they easily produce higher quality work and in far less time than ever before. They don’t have to spend precious moments second guessing their approach and fretting about their results, after all. And this is especially true when properly using software to get the tasks done.
Most specialized programs aim to streamline the process and improve the quality of the work. But that’s only possible when it is used as intended by the designer. Overlooking key functions could reduce the quality of the results, while increasing the amount of time it takes to get the job done.
Only through dedicated training modules and support systems can employees quickly learn how each function should work and how to apply them to their assigned tasks. Once they feel confident using the program, their work quality will likely skyrocket as their time dedicated to each task decreases.
Creates More Cohesive Teams
The teamwork efficiently greatly depends on how tasks are broken down, the productivity of each team member, and the processes everyone must follow to achieve their shared goal. If management or any of the team members do not understand how your company’s software will support the assigned work, problems could quickly arise. They may overlook how the software could speed up certain tasks, for example, or create a process that does not align with the program’s functions.
By using software training to get the whole group up to speed on the programs you use most often, creating cohesive teams becomes easier than ever. With that, everyone starts on the same page and can keep up with the tasks at hand. This helps make sure that each person can put in their all without any hang ups along the way.
An understanding of the software also makes it easier to play to each team member’s strengths. Those with great organizational skills can gather and input data, while project management minded individuals can use the data to formulate and implement the next steps. As teams become more cohensive, their strategies and results improve, helping promote the growth of your company in amazing ways.
Provides a Better Customer Experience
With so many competitors on the market today, you cannot afford to let the customer experience to go to the wayside. Good customer experiences are the key to earning brand loyalty and repeat customers. Plus, when loyal customers return, they are likely to spend 140% more than those who had negative experiences in the past.
Thankfully, it doesn’t take much to leave a lasting good impression. A quality product, good customer service, and marketing that speaks to their needs are just a few things that can ensure your company hits the mark. All these things require that your employees have a mastery of your software programs, so they can always offer the best results. Otherwise, they could leave your customers looking to your competitors in an instant.
Reduces Workforce Turnover Rates
When your employees do not know how to effective use your software, their frustration levels are always on the rise. They may struggle with getting their tasks done in a timely manner and to your satisfaction, leaving them feeling quite disengaged with the job.
Once that happens, their productivity and profitability may drop by more than 15% and absenteeism tends to skyrocket. Furthermore, disengaged employees are more likely to search for a different job, which increases your turnover rate and could cost you big time down the road. For each employee who quits, you could pay up to two times their annual salary trying to find a skilled replacement. Then, you still have to train them on all your practices and processes.
Providing supportive software training and support in the first place can help maintain your employees’ job satisfaction and keep them working at your company for the long haul. This is especially effective when combined with other methods at increasing workplace satisfaction, such as offering competitive compensation packages and recognizing all their accomplishments. You can then refocus those dollars into promoting growth with improved systems and other investments.
Eliminates Wasted Money on Tech Systems
There’s perhaps nothing more frustrating than investing in costly software systems only to fail to integrate them into your day-to-day processes. Unfortunately, this is much more common in business than you might think. Up to 70% of all spending on tech ends up wasted in the end, especially when used to keep legacy systems up and running.
In order to make the most of all your investment dollars, you have to back up your software purchases with dedicated training systems. By getting all your employees onboard in using the new tech, you can quickly revamp your processes and keep pushing your company forward.