Epilogue Insights

5 Onboarding Metrics You Should Be Tracking (and Why)
Categories: Blog  | Tags: ,

You’ve heard the refrain, “you can’t improve what you can’t measure,” and it’s true. Especially, when it comes to software onboarding. Without specific goals and metrics to tell you how things are progressing, you will be unable to improve your user adoption rates. Defining and tracking onboarding metrics lets you know how well you’re succeeding [...]

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Convert ODARC Files With Epilogue
Categories: Video  | Tags:

Concerned about what you’re going to do with your existing content library after UPK support ends in 2019? Don’t worry! Epilogue provides an ODARC file converter that enables you to convert ODARC files for use in Opus, the leading SaaS performance support system and UPK replacement of choice.

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Performance Guidance Software: The Key to Greater Employee Competency
Categories: Blog  | Tags: ,

Getting employees up to speed on new work processes takes time. In the case of onboarding new hires, it typically takes up to eight months before an employee is competent enough to reach full productivity, according to Harvard Business Review. While teaching employees how to use a new application shouldn’t take as long as learning [...]

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