2019 HR Tech Workplace Predictions

Mike Graham | January 16, 2019

Prediction 1:

There will be a shift from task training to knowledge workers. With manual tasks being taken care of by artificial intelligence (AI), users of critical business applications will be expected to understand much more of the business processes and philosophies, and be able to apply critical thinking to their everyday job functions. Employees who once were focused on the execution of basic tasks will become knowledge workers.

This article originally appeared in Training Mag. Click here to continue reading.

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