The explosion in home-based workers doesn’t have to mean an implosion in productivity

Mike GrahamBlog, InsightsLeave a Comment

Since mid-March, we've been meeting exclusively online, a lot. What's readily apparent now versus the past is that not everyone is ideally set up for this in our home-based work environments. And it's not just virtual meetings, it's being away from colleagues, having access issues with applications and data sources as well as other resources needed to be effective and ... Read More

Digital Adoption Solutions — Great idea, 25 years in the making!

Mike GrahamBlogLeave a Comment

It’s been over 25 years since Gloria Gery, Barry Raybould and others defined the concept of Electronic Performance Support Systems (EPSS). Their broad vision was compelling but, at the time, there was no realistic technology to enable that vision. Over the last 25 years, incremental progress has been made one puzzle piece at a time involving different technologies and approaches. … Read More

Digital Adoption Solution: How It Can Boost Employee Productivity

Bob O'NeillBlog, VideoLeave a Comment

An employee using performance support to improve productivity

If your users struggle with retention of new skills and content, then a performance support system might be exactly what you need. Studies show that a tremendous amount of time and energy goes towards searching for, reorganizing, and relearning information, tasks, and skills. In this video, we go over how a performance support system helps eliminate wasted time, reduces initial training, and increases organizational productivity.

How Microlearning Can Help Transform Your Employee Experience

Barry SmithBlogLeave a Comment

an end user engaged with microlearning to improve their employee experience

Most times, microlearning is delivered to an audience via rich media formats and is accessible on multiple types of devices, like smartphones, tablets, PCs, laptops, etc. With the right Digital Adoption Solution (DAS) in place, it becomes possible to deliver microlearning material in real time to meet the needs of your audience.