It’s been over 25 years since Gloria Gery, Barry Raybould and others defined the concept of Electronic Performance Support Systems (EPSS). Their broad vision was compelling but, at the time, there was no realistic technology to enable that vision. Over the last 25 years, incremental progress has been made one puzzle piece at a time involving different technologies and approaches. … Read More
No application launch is complete without a clear roadmap of your business’ post go-live plans. What’s that? You don’t have any post go-live plans? In that case, you’ll want to hold off on your launch. After all, we live in an age where no product is ever truly ‘complete’. You’ll need to figure out how to continuously support your product for months (if not years) to come. If you’re looking to learn how, exactly, you can establish high-quality post go-live plans, this video is for you.
Epilogue Systems, the leader in workforce productivity acceleration and business process documentation, today announced they have partnered with Third Stage Consulting Group, the leading technology-agnostic digital transformation and ERP software consulting firm, led by industry veteran and digital transformation expert Eric Kimberling. This new partnership will help drive digital transformation success for high performing organizations through improved workforce digital adoption and critical business process documentation.
Across different digital transformation use cases are the same adoption mistakes that hinder organizations’ full realization of digital transformation’s potential, including: not focusing on adoption past the critical first three to five months; not planning for project fatigue; or failing to train users when they need it most—in application.
Software rollouts are big, difficult, and complex projects. Sometimes, in the effort to hit a go-live date, creating training documentation for end users becomes an afterthought. But it doesn’t need to be. Check out these tips for creating software documentation that can effectively support your end users.
Contextual guidance provides a new solution for workplace productivity. Contextual guidance tools streamline application documentation, accelerate employee productivity, and help improve enterprise digital adoption. In this video, we share what those tools are and how they can improve workforce productivity.