Join Epilogue Systems and special guest Gary Wise of Human Performance Outfitters for a discussion of dynamic learning performance ecosystems, and how to unlock employee performance capability by providing support at the point of work.
Enterprise applications are complex. They can be difficult for users to adopt and learn how to use, slowing digital transformation and change management initiatives, and reducing your ROI on software investments. Opus, powered by Epilogue, is the first enterprise class cloud performance support solution. It provides in-application, context sensitive support to users when they most need it – at the point of work.
Learn how a manufacturing company improved their enterprise application onboarding process, including onboarding users to JD Edwards EnterpriseOne, with performance support tools.
Cloud-based Digital Performance Support (DPS) technology is a versatile solution that extends across the four “launch anything” phases. DPS does not replace LMS; instead, DPS supplements LMS by embedding where LMS was never designed to go – Point-of-Work. In fact, DPS converges learning with work by delivering learning and support within workflows, within applications, across multiple systems, all without adding work delay.
You can’t improve what you can’t measure. So why don’t we measure user onboarding metrics for new enterprise applications? Here are 5 onboarding metrics you should be tracking (and why).
You’re just days from your go live date—and it’s pretty exciting. You’ve invested a lot of time and energy in selecting the right vendor to solve your business need. You’ve made sure you have a solid business case, including calculating ROI. And, you’ve worked with the C-suite, mid-level managers, and even end users to make sure you have buy-in across all levels of the organization.
But, wait. Before you put on the party hats and blow kazoos, is it possible you’ve forgotten one small, but critical detail?
Your post-launch success plan.
Most people forget 77 percent (!) of newly learned information in six days. A performance support system can help increase employee productivity by providing support at the point of work.