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Despite high levels of investment, almost 80 percent of companies are falling short of achieving user adoption success with new software deployments. Here are 4 ways the right user onboarding software can deliver higher adoption rates.
Cloud-based Digital Performance Support (DPS) technology is a versatile solution that extends across the four “launch anything” phases. DPS does not replace LMS; instead, DPS supplements LMS by embedding where LMS was never designed to go – Point-of-Work. In fact, DPS converges learning with work by delivering learning and support within workflows, within applications, across multiple systems, all without adding work delay.
Not all application user onboarding and training strategies are created equal. Let’s take a look at some traditional approaches, as well as a more effective way of educating users and providing help when it’s needed most – at the point of work, with the aid of in-app guidance.
Looking for the fastest and smartest way to create and edit in-application user guidance resources and documentation? Meet Opus, powered by Epilogue.
You can’t improve what you can’t measure. So why don’t we measure user onboarding metrics for new enterprise applications? Here are 5 onboarding metrics you should be tracking (and why).
