August 14, 2018
Enterprise applications are complex. They can be difficult for users to adopt and learn how to use, slowing digital transformation and change management initiatives, and reducing your ROI on software investments. Opus, powered by Epilogue, is the first enterprise class cloud performance support solution. It provides in-application, context sensitive support to users when they most need it – at the point of work.
July 31, 2018
Learn how a manufacturing company improved their enterprise application onboarding process, including onboarding users to JD Edwards EnterpriseOne, with performance support tools.
July 10, 2018
Despite high levels of investment, almost 80 percent of companies are falling short of achieving user adoption success with new software deployments. Here are 4 ways the right user onboarding software can deliver higher adoption rates.
June 22, 2018
Cloud-based Digital Performance Support (DPS) technology is a versatile solution that extends across the four “launch anything” phases. DPS does not replace LMS; instead, DPS supplements LMS by embedding where LMS was never designed to go – Point-of-Work. In fact, DPS converges learning with work by delivering learning and support within workflows, within applications, across multiple systems, all without adding work delay.
June 5, 2018
Not all application user onboarding and training strategies are created equal. Let’s take a look at some traditional approaches, as well as a more effective way of educating users and providing help when it’s needed most – at the point of work, with the aid of in-app guidance.