Drive Adoption And Compliance With Your Critical Applications And Significantly Reduce The Effort To Do So

Drive Adoption And Compliance With Your Critical Applications And Significantly Reduce The Effort To Do So

How we help Operations Managers and their teams:

Opus allows you to generate and standardize SOPs for application tasks and then deliver these to your workforce in your critical applications such as SAP, Workday, Dynamics, PeopleSoft, Lawson, and many more. Your workforce are guided in the execution of their tasks … at their moment of need and without causing the user to leave their workflow. This eliminates costly, disruptive and largely ineffective application training and delivers a consistent standard for task execution.

Opus generates a variety of output types automatically, including documentation to satisfy compliance and regulatory needs.

Opus can be used to document the Current State of applications for process optimization assessment. Once a process is optimized, training on the revised process is accomplished using Opus’ in-application user guidance which eliminates the need for traditional training and learning methods which are slow to deploy, sub-optimal in outcomes and very costly.

 

Use Case: Pharmaceuticals

A pharmaceutical company used Opus as part of their drug serialization compliance effort which required documentation to support the application set up (in this case, SAP) associated with the supply chain, warehousing and distribution aspects of required tracking.

This documentation also served as in-application guidance for users of SAP, enabling them to roll out the application changes to users in days, not months.

Our Pharma Serialization initiative required understanding our processes prior to modification and then documenting and complying with those processes after go-live. We couldn’t have done it without Opus.

Senior Director, SAP Global Distribution
 

Use Case: Petroleum

A Petroleum company with hundreds of distributed sites (wellheads, oil platforms, refineries and distribution centers) used Opus to quickly and easily incorporate SOPs and SOP changes in the use of key applications by incorporating these directly into Opus’ in-application support and guidance.

This eliminated the work stoppage associated with bringing field teams together periodically for application training and the need to have 3 full time travelling trainers, saving over $2 million in annually.

Over the last two years, we were able to shift the focus of our trainers from application training to skills development. By using the Opus solution to document our primary systems and quickly disseminate these how-to simulations, guides, and process documentation to our field teams, we saved enormous time and travel expense.

Field Operations Manager

Why User Adoption is Mission Critical for Your Business

FORRESTER
0%
44% of companies say user adoption is one of their biggest challenges with a software implementation
RAND GROUP
0%
70% of technology projects fail to deliver their desired results in part due to poor adoption
OPEN VIEW PARTNERS
0%
74% of people we surveyed spent half of their week dealing with user adoption challenges
OPEN VIEW PARTNERS
0%
50% of all respondents say they have no user adoption strategy in place

Connect with an Epilogue Opus Digital Adoption Expert

Enter your contact information to talk to an Epilogue Opus expert.

Service Form Bottom

Connect with an Epilogue Opus Digital Adoption Expert

Enter your contact information to talk to an Epilogue Opus expert.

Service Form Bottom

Epilogue Opus' Digital Adoption Platform Integrates with the most popular software in the world