Post-Launch Success

An application go-live date doesn’t mark the successful end of a project. Success means people are using the application. Do you have a post launch success plan?
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Drive post launch success with intelligent, embedded support and user analytics

Huge amounts of time, money and resources are applied to enterprise application implementation and launch projects. Frequently, teams view application go-live as the successful end of the project. But the real measure of success is not if the application is live, but whether or not employees are using it effectively.

To make sure employees know how to use it correctly, companies invest yet more time, money, and resources in training users on the application. While traditional training strategies can provide some help, they don’t provide support when it is needed most – in the moment of need, at the point of work.

Epilogue provides organizations with a post launch success plan by deploying intelligent embedded support to users when they need it most – at the point of work. And by also providing data about user behaviors in target applications, organizations can see where users require additional help, and fix problems before they have a negative business impact.
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Epilogue Empowers Your Business To:

Improve time to competency (TtC) for your users, and time to value (TtV) for your applications

Evaluate ROI for your software investments

Gain insight into application user adoption and performance across your organization

Make data-driven decisions about training, support, and the need for targeted interventions

Provide support at the point of work, instead of in a classroom before or after the moment of need

Improve the effectiveness of your L&D efforts

Enhance employee productivity while reducing errors

Learn how Epilogue’s application specific user intelligence can help solve the user adoption problem for an array of top-tier applicationsrnrn

Opus enables agile application documentation and in-application support.

Improve time to value for your applications

85%

Reduction in employee support tickets

330%

Increase in new feature adoption

30%

Increase in new feature adoption
“ We first used Opus with our ERP system, JD Edwards, and have now expanded Opus across our entire tech stack. We use it all the time. ”
Training Lead, Laird Plastics
Increase Workforce Productivity
Reduce business cost
Enable customer success

Schedule a call with one of our digital adoption specialists.

Increase user productivity
Reduce business cost
Enable customer success

Schedule a call with one of our digital adoption specialists.