Provide support at the point of work, instead of in a classroom before or after the moment of need
In-Application Help & Guidance
Training provides knowledge before the moment of need which is soon forgotten. In-application help and guidance provides knowledge at the moment of need which is the best way to learn.
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GPS for your enterprise applications
Enterprise applications are complex. With the ability to perform hundreds or even thousands of unique transactions, users need to know the right way to use the application to get the most out of it, and to avoid making costly errors.
Traditional training and support solutions, including classroom and virtual training, help menus, or even talking to a coworker, only provide limited help. None of these approaches are effective at providing help when a user needs it most – at the moment of need.
Epilogue provides in-application guidance for users. This context-sensitive support helps guide employees through applications, and delivers meaningful help at the moment of need. It is like having GPS for your enterprise applications.
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Traditional training and support solutions, including classroom and virtual training, help menus, or even talking to a coworker, only provide limited help. None of these approaches are effective at providing help when a user needs it most – at the moment of need.
Epilogue provides in-application guidance for users. This context-sensitive support helps guide employees through applications, and delivers meaningful help at the moment of need. It is like having GPS for your enterprise applications.
Epilogue Empowers Your Business To:
Enhance employee productivity while reducing errors
Reduce training and retraining time for employees
Improve user adoption of enterprise applications
Learn how Epilogue’s in-application guidance can be like GPS for your enterprise applications.
Opus enables agile application documentation and in-application support.
Improve time to value for your applications
85%
Reduction in employee support tickets
330%
Increase in new feature adoption
30%
Increase in new feature adoption
“
After the work of creating a content library in Opus for several of our applications, it was really great to see our employees talking about how valuable a resource the content was, which they accessed through the Opus Advisor as they worked. ”
Global Training Director, Major Pharma Company
