Application Specific User Intelligence

Organizations go to great lengths to understand how their technology is performing. But what about their employees who are using the technology?

Gain insights into user and team performance, and validate application ROI

Organizations invest huge amounts of time and money into purchasing and implementing enterprise applications, including ERPs, CRMs, BPMs, HCMs, and more. In an attempt to maximize ROI, most companies continually monitor these systems, making regular adjustments to ensure optimal performance.

While these enterprise applications are monitored and optimized, the applications’ users generally are not. Instead, they receive training at launch, and are given access to help menus with the vague hope this will increase productivity. With virtually no metrics to validate the results, this becomes little more than a guessing game.

Epilogue provides organizations with application specific user intelligence, helping businesses gain deep insight into user and team performance across the enterprise. With this additional pipeline of business intelligence, companies can validate enterprise application ROI, and engage in data-driven decision making around application deployments, upgrades, and best practice sharing.

An admin looking at an application specific user intelligence report

Epilogue Empowers Your Business To:

an employee benefiting from application specific user intelligence
  • Understand user and team performance across the enterprise
  • Evaluate ROI for your software investments
  • Improve time to value (TtV) for your applications
  • Make data-driven decisions about training, support, and changes to the application
  • Enhance employee productivity while reducing errors

Learn how Epilogue’s application specific user intelligence can help your organization validate and improve enterprise application ROI.

Related Insights from Epilogue

Epilogue Systems Sets Out to Reinvent Workforce Productivity with the Launch of Opus

New ‘Productivity Acceleration Platform’ Enhances User Performance Across Enterprise and Global Workforces October 9, 2018 PHILADELPHIA--Epilogue Systems, the company dedicated to redefining workplace productivity in the enterprise, today announces the launch of Opus, its new cloud-based productivity acceleration platform. In Opus, Epilogue Systems has reimagined its classic enterprise performance support tool and introduced a workplace productivity [...]

Epilogue Opus – Context Sensitive Help, at the Point of Work

Epilogue Opus is the first enterprise class SaaS performance support platform. It provides context sensitive help, within target applications, at the point of work. Epilogue – Be Better.

[Webinar] Point-of-work methodology: How support at the point of work can be an employee performance game changer

Join Epilogue Systems and special guest Gary Wise of Human Performance Outfitters for a discussion of dynamic learning performance ecosystems, and how to unlock employee performance capability by providing support at the point of work.