Application Specific User Intelligence

Organizations go to great lengths to understand how their technology is performing. But what about their employees who are using the technology?

Gain insights into user and team performance, and validate application ROI

Organizations invest huge amounts of time and money into purchasing and implementing enterprise applications, including ERPs, CRMs, BPMs, HCMs, and more. In an attempt to maximize ROI, most companies continually monitor these systems, making regular adjustments to ensure optimal performance.

While these enterprise applications are monitored and optimized, the applications’ users generally are not. Instead, they receive training at launch, and are given access to help menus with the vague hope this will increase productivity. With virtually no metrics to validate the results, this becomes little more than a guessing game.

Epilogue provides organizations with application specific user intelligence, helping businesses gain deep insight into user and team performance across the enterprise. With this additional pipeline of business intelligence, companies can validate enterprise application ROI, and engage in data-driven decision making around application deployments, upgrades, and best practice sharing.

An admin looking at an application specific user intelligence report

Epilogue Empowers Your Business To:

an employee benefiting from application specific user intelligence
  • Understand user and team performance across the enterprise
  • Evaluate ROI for your software investments
  • Improve time to value (TtV) for your applications
  • Make data-driven decisions about training, support, and changes to the application
  • Enhance employee productivity while reducing errors

Learn how Epilogue’s application specific user intelligence can help your organization validate and improve enterprise application ROI.

Related Insights from Epilogue

Are you getting ready to implement Workday?

Implementing Workday® can be a game changer for companies, but only if employees actually use it to its fullest potential. And while Workday® user adoption is mission critical, most companies don't have plans to actively improve it, which can lead to overall project failure. Learn more in this Workday implementation infographic.

Managing Resistance to Change in Your Organization

Thanks to advancements in technology and globalization, the world continues to change at a rapid pace. As a result, competition in many fields has become fierce, with only the most adaptable businesses thriving. Key organizational best practices and policies can quickly be rendered dated or obsolete, so modern organizations must be flexible.  Every employee in [...]

Change Management Skills Required for Success

Managing changes in your business can be difficult, especially when adopting new technologies. However, with the right skills and tools at your disposal, you can successfully implement and manage change in your organization.