Post launch success

An application go-live date doesn’t mark the successful end of a project. Success means people are using the application. Do you have a post launch success plan?

Drive post launch success with intelligent, embedded support and user analytics

Huge amounts of time, money and resources are applied to enterprise application implementation and launch projects. Frequently, teams view application go-live as the successful end of the project. But the real measure of success is not if the application is live, but whether or not employees are using it effectively.

To make sure employees know how to use it correctly, companies invest yet more time, money, and resources in training users on the application. While traditional training strategies can provide some help, they don’t provide support when it is needed most – in the moment of need, at the point of work.

Epilogue provides organizations with a post launch success plan by deploying intelligent embedded support to users when they need it most – at the point of work. And by also providing data about user behaviors in target applications, organizations can see where users require additional help, and fix problems before they have a negative business impact.

employee using post launch success platform for new enterprise application

Epilogue Empowers Your Business To:

man typing on keyboard following post launch success plan implementation
  • Improve time to competency (TtC) for your users, and time to value (TtV) for your applications
  • Evaluate ROI for your software investments
  • Gain insight into application user adoption and performance across your organization
  • Make data-driven decisions about training, support, and the need for targeted interventions
  • Provide support at the point of work, instead of in a classroom before or after the moment of need
  • Improve the effectiveness of your L&D efforts
  • Enhance employee productivity while reducing errors

Learn how Epilogue can help you create a post launch success plan for your application deployment projects.

Related Insights from Epilogue

3 ways to nail your ROI on software investments with Performance Support

If you’re serious about nailing your ROI on your software investment, it’s time to get serious about deploying a performance support platform.

Digital Adoption Solution (DAS) Comparison: Epilogue Opus vs. Oracle UPK

Oracle UPK is a legacy electronic performance support system whose support will be discontinued in 2022. Epilogue Opus is a cloud-based Productivity Acceleration Platform and Digital Adoption Solution that provides next generation performance support to organizations, helping them improve application adoption, reduce user onboarding time, and gain insight into user performance with utilization analytics. Learn how UPK stacks up against Epilogue Opus in this comparison.

Performance Support System: How It Can Boost Employee Productivity

If your users struggle with retention of new skills and content, then a performance support system might be exactly what you need. Studies show that a tremendous amount of time and energy goes towards searching for, reorganizing, and relearning information, tasks, and skills. In this video, we go over how a performance support system helps eliminate wasted time, reduces initial training, and increases organizational productivity.