Oracle UPK sunset – are you prepared?

Mike GrahamBlog, ProductLeave a Comment

As someone who relies on Oracle UPK (User Productivity Kit) to drive user adoption, enhance employee productivity, and improve ROI for your Oracle EBS, JD Edwards, PeopleSoft and other applications, will you and your organization be ready for UPK’s end of life? Here are 6 questions to consider before UPK support ends: Does your IT department know that continued use of … Read More

Digital Adoption Solution: How It Can Boost Employee Productivity

Bob O'NeillBlog, VideoLeave a Comment

An employee using performance support to improve productivity

If your users struggle with retention of new skills and content, then a performance support system might be exactly what you need. Studies show that a tremendous amount of time and energy goes towards searching for, reorganizing, and relearning information, tasks, and skills. In this video, we go over how a performance support system helps eliminate wasted time, reduces initial training, and increases organizational productivity.

Digital Adoption Solutions — Great idea, 25 years in the making!

Mike GrahamBlogLeave a Comment

It’s been over 25 years since Gloria Gery, Barry Raybould and others defined the concept of Electronic Performance Support Systems (EPSS). Their broad vision was compelling but, at the time, there was no realistic technology to enable that vision. Over the last 25 years, incremental progress has been made one puzzle piece at a time involving different technologies and approaches. … Read More

Contextual Guidance: What Is It? How Can It Help?

Barry SmithBlog, VideoLeave a Comment

Contextual guidance provides a new solution for workplace productivity. Contextual guidance tools streamline application documentation, accelerate employee productivity, and help improve enterprise digital adoption. In this video, we share what those tools are and how they can improve workforce productivity.

Productivity Acceleration Platform – Next Generation Performance Support

InsightsProductLeave a Comment

an employee using a productivity acceleration platform

Enterprise applications are complex. They can be difficult for users to adopt and learn how to use, slowing digital transformation and change management initiatives, and reducing your ROI on software investments. Opus, powered by Epilogue, is the first enterprise class cloud performance support solution. It provides in-application, context sensitive support to users when they most need it – at the point of work.