A new tool that is emerging in eLearning is called contextual guidance. So what is contextual guidance? Simply put, it is the act of using the context of what a user is doing to guide them through a desired outcome.
Enterprise applications are complex. They can be difficult for users to adopt and learn how to use, slowing digital transformation and change management initiatives, and reducing your ROI on software investments. Opus, powered by Epilogue, is the first enterprise class cloud performance support solution. It provides in-application, context sensitive support to users when they most need it – at the point of work.