Thanks for registering for Epilogue's webinar, "How support at the point of work can be an employee performance game changer," to be held August 28, 2018 at 11 a.m. ET.

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Oracle UPK sunset – How you can help your Clients

“Our bulk UPK converter turns UPK content into Opus editable content. When our partners see their hands-on work literally takes just a few minutes, they’re blown away!” Tom Casillas, former Oracle UPK Lead Support Technician and current Epilogue Director of Operations. “Having originally developed UPK at Global Knowledge Software and then every major release after the acquisition by Oracle, we … Read More

Epilogue Opus vs. Oracle UPK

Oracle UPK is a legacy electronic performance support system whose support will be discontinued in 2022. Epilogue Opus is a cloud-based Productivity Acceleration Platform and Digital Adoption Solution that provides next generation performance support to organizations, helping them improve application adoption, reduce user onboarding time, and gain insight into user performance with utilization analytics. Learn how UPK stacks up against Epilogue Opus in this comparison.

Convert ODARC Files With Epilogue Opus

Concerned about what you’re going to do with your existing content library after Oracle UPK support ends? Don’t worry! Epilogue provides an ODARC file converter that enables you to convert ODARC files for use in Opus, our Digital Adoption Solution and UPK replacement of choice.

Can the Workday Adoption Kit keep up with the pace of change?

The dramatic success of Workday (~$100M in FY10 to $3.6B in FY20) reflects a combination of motivated vision, deep experience and a drive to continuously evolve. And their timing was perfect – native cloud from the start. Over the years, they have positioned themselves extremely well and lived up to a reputation for constantly evolving in ways that improved performance … Read More

Oracle UPK sunset – are you prepared?

As someone who relies on Oracle UPK (User Productivity Kit) to drive user adoption, enhance employee productivity, and improve ROI for your Oracle EBS, JD Edwards, PeopleSoft and other applications, will you and your organization be ready for UPK’s end of life? Here are 6 questions to consider before UPK support ends: Does your IT department know that continued use of … Read More

Are you implementing Workday?

Implementing Workday® can be a game changer for companies, but only if employees actually use it to its fullest potential. And while Workday® user adoption is mission critical, most companies don’t have strategies to support effective adoption beyond go-live, which can lead to overall project failure. Learn more in this Workday implementation infographic. Also, learn more about how a digital adoption … Read More

Planned investment in employee effectiveness – still a thing in a post-COVID 19 world.

In March and April 2020, TrustRadius, a software review site, received survey responses from 2,168 individuals providing insight into their company’s purchase intentions. Here’s the April 2020 results which compare to the March 2020 responses: https://www.trustradius.com/vendor-blog/covid-19-tech-spending-data The survey shows a opinion downturn for planned software spending. At the beginning of the COVID-19 impact in March 2020, 66% of respondents felt … Read More

Digital Adoption Solution Buyer’s Guide

The Productivity Acceleration Platform Buyer’s Guide lays out how a Productivity Acceleration Platform (included in this category are Digital Adoption Platforms, Performance Support Systems, Product Guidance Applications, Contextual Guidance Solutions, etc.) adds value to digital transformation initiatives and enterprise application deployments, and helps organizations identify what type of PAP can help them achieve their goals.

Thank You!

On behalf of all of us at Epilogue Systems and our families, thank you to all of you who are helping keep people healthy, safe and fed. It won't be forgotten. THANK YOU!

The explosion in home-based workers doesn’t have to mean an implosion in productivity

Since mid-March, we've been meeting exclusively online, a lot. What's readily apparent now versus the past is that not everyone is ideally set up for this in our home-based work environments. And it's not just virtual meetings, it's being away from colleagues, having access issues with applications and data sources as well as other resources needed to be effective and ... Read More

Digital Adoption Solutions – A Better Way to Onboard Application Users

Not all application user onboarding and training strategies are created equal. Let’s take a look at some traditional approaches, as well as a more effective way of educating users and providing help when it’s needed most – at the point of work, with the aid of in-app guidance.

How to author user content for your critical applications

Explore how to author eLearning content that engages your workers and how contextual guidance can accelerate their learning.

Digital Adoption Solutions — Great idea, 25 years in the making!

It’s been over 25 years since Gloria Gery, Barry Raybould and others defined the concept of Electronic Performance Support Systems (EPSS). Their broad vision was compelling but, at the time, there was no realistic technology to enable that vision. Over the last 25 years, incremental progress has been made one puzzle piece at a time involving different technologies and approaches. … Read More

Failure to launch: five common challenges of digital transformation adoption

Across different digital transformation use cases are the same adoption mistakes that hinder organizations’ full realization of digital transformation’s potential, including: not focusing on adoption past the critical first three to five months; not planning for project fatigue; or failing to train users when they need it most—in application.

Why the digital workforce is ripe for disruption

Michael Graham, the Founder and CEO of Epilogue Systems, an award-winning digital adoption solutions firm dedicated to redefining workplace productivity in the enterprise joins Enterprise Radio.

Digital Adoption Solution: How It Can Boost Employee Productivity

If your users struggle with retention of new skills and content, then a performance support system might be exactly what you need. Studies show that a tremendous amount of time and energy goes towards searching for, reorganizing, and relearning information, tasks, and skills. In this video, we go over how a performance support system helps eliminate wasted time, reduces initial training, and increases organizational productivity.

How Microlearning Can Help Transform Your Employee Experience

Most times, microlearning is delivered to an audience via rich media formats and is accessible on multiple types of devices, like smartphones, tablets, PCs, laptops, etc. With the right Digital Adoption Solution (DAS) in place, it becomes possible to deliver microlearning material in real time to meet the needs of your audience.

3 ways to nail your ROI on software investments with a Digital Adoption Solution

If you’re serious about nailing your ROI on your software investment, it’s time to get serious about deploying a performance support platform.

Reduce Training Costs, Improve Training Outcomes

Do more with less – most companies have this goal, but it rarely works out as planned. But what if Training and L&D pros were empowered to consistently deliver better outcomes while reducing training costs? In this video, we’ll explore 3 options – leverage microlearning strategies, engage internal SMEs, and improve through analytics – to help you do just that. So if you want to learn how to reduce training costs and improve training outcomes, watch this video today!

Digital Stratosphere 2020 – Exploring Digital Transformation in a COVID19 world

We are excited to be a part of a free digital conference, Digital Stratosphere 2020, organized by our partner, @Third Stage Consulting Group. This world-class online event –the first and only technology-agnostic conference of its kind –combines expert education and peer networking into a unique conference format. We've had the pleasure of attending several of the Stratosphere conferences and have ... Read More

5 Free Licenses of Opus

Knowing what to move forward with and what to hold back on is a problem issue right now. Even when the economy re-opens, it's going to take time and you're still going to be faced with limitations. Now that most or all of your workforce are remote, how do you give them the help they need to do their application tasks? ... Read More

4 Ways the Right User Digital Adoption Solutions Can Deliver Higher Adoption Rates

Despite high levels of investment, almost 80 percent of companies are falling short of achieving user adoption success with new software deployments. Here are 4 ways the right user onboarding software can deliver higher adoption rates.

Four Ways Digital Transformation Might Affect Digital Adoption In The Workforce

Here are the four trends I expect we’ll begin seeing as technology and HR come together to usher in a new era of digital-first workplaces.

Post Go-Live Plans: What Comes After Launch?

No application launch is complete without a clear roadmap of your business’ post go-live plans. What’s that? You don’t have any post go-live plans? In that case, you’ll want to hold off on your launch. After all, we live in an age where no product is ever truly ‘complete’. You’ll need to figure out how to continuously support your product for months (if not years) to come. If you’re looking to learn how, exactly, you can establish high-quality post go-live plans, this video is for you.

Epilogue Systems and Third Stage Consulting Group partner to drive digital transformation success through improved digital adoption

Epilogue Systems, the leader in workforce productivity acceleration and business process documentation, today announced they have partnered with Third Stage Consulting Group, the leading technology-agnostic digital transformation and ERP software consulting firm, led by industry veteran and digital transformation expert Eric Kimberling. This new partnership will help drive digital transformation success for high performing organizations through improved workforce digital adoption and critical business process documentation.

Tips For Creating Training Documentation For Your Software Rollout

Software rollouts are big, difficult, and complex projects. Sometimes, in the effort to hit a go-live date, creating training documentation for end users becomes an afterthought. But it doesn’t need to be. Check out these tips for creating software documentation that can effectively support your end users.

Contextual Guidance: What Is It? How Can It Help?

Contextual guidance provides a new solution for workplace productivity. Contextual guidance tools streamline application documentation, accelerate employee productivity, and help improve enterprise digital adoption. In this video, we share what those tools are and how they can improve workforce productivity.

The Digital Workforce Isn’t Going to Disrupt Itself

2019 will be the year the industry steps in to facilitate its own disruption by adapting to and adopting some of these shifts, at scale. Here are four trends we can expect to see as this plays out.

Managing Resistance to Change in Your Organization

Thanks to advancements in technology and globalization, the world continues to change at a rapid pace. As a result, competition in many fields has become fierce, with only the most adaptable businesses thriving. Key organizational best practices and policies can quickly be rendered dated or obsolete, so modern organizations must be flexible.  Every employee in an organization should be on ... Read More

Change Management Skills Required for Success

Managing changes in your business can be difficult, especially when adopting new technologies. However, with the right skills and tools at your disposal, you can successfully implement and manage change in your organization.

Assessing Organizational Readiness for Change in Your Business

There’s no doubt that effective change management is essential to maximizing an organization’s adaptability. But you must first answer an important question: Is your business ready to embrace change? If you perform a simple search online, you can find an endless amount of (often contradictory) advice on measuring change readiness. Some claim that, with sufficient communication and resources, your organization ... Read More

How to Conduct a Skills Gap Analysis in Your Company

A skills gap analysis allows a company to understand the difference between the skills that current or potential employees possess and the skills they lack. By analyzing this gap, an employer can better understand the training and tools workers need to perform their jobs better. According to the Harvard Business Review, the skills gap is very real. In an employer ... Read More

Why Does Gamification Work Effectively? The Psychology Behind Engagement With Learning

Whether you’re counting your steps on your watch or learning a new language on your smartphone, you’re probably engaged in some sort of gamification on a daily basis. Gamification is the process of applying components that are similar to games to a mundane task. The purpose of this technique is to make the learning experience or the process of completing ... Read More

How to Create an E-Learning Course: a Step-By-Step Guide

E-learning has been growing apace for several years now. The global e-learning market had already topped $165 billion by 2015 and is expected to pass $275 billion by 2022. As the popularity of e-learning continues to grow, companies in every industry are creating their own relevant e-learning courses to help with their operations. Some of these are academic in nature ... Read More

Epilogue Systems Shortlisted for 2019 SaaS Awards

Philadelphia, PA – 30 July 2019 – Epilogue Systems, the leader in workforce productivity acceleration and business process documentation, is a finalist in the 2019 SaaS Awards Program. Their Digital Adoption Solution (DAS), Opus, has been shortlisted in the category “Best SaaS Newcomer.” This comes on the heels of Opus being named a Stevie® Award Winner in the 2019 American Business Awards® in the “Corporate Learning/Workforce Development Solution” category.

Epilogue Systems Named Stevie® Award Winner in 2019 American Business Awards®

Epilogue Systems, the company dedicated to redefining workplace productivity in the enterprise, was named the winner of a Stevie® Award in The 17th Annual American Business Awards®. The company was honored in the “Corporate Learning/Workforce Development Solution” category for its cloud-based productivity acceleration platform, Opus.

Partnership Case Study: SEAP Solutions

“Opus gives us both the power and ease of use we need, and our customers need, in a pure cloud environment.” Mike Weber, President and Founder, SEAP Solutions, Inc.

Reduce Training Costs, Improve Training Outcomes

Do more with less – most companies have this goal, but it rarely works out as planned. But what if Training and L&D pros were empowered to consistently deliver better outcomes while reducing training costs? In this video, we’ll explore 3 options – leverage microlearning strategies, engage internal SMEs, and improve through analytics – to help you do just that. So if you want to learn how to reduce training costs and improve training outcomes, watch this video today!

7 Employee Training Strategies to Optimize Workplace Success

Are you at a loss for how to effectively train your employees in a timely manner? Here are 7 must-know employee training strategies you should consider.

Avoiding Retirement Brain Drain: The Best Ways

In this video, we go over the best strategies to make sure that when employees retire, there are systems in place to make sure that knowledge is passed on. We go over things like mentoring programs and creating a standardized knowledge base at the company. We also go into the concepts of conceptual guidance tools as well as phased retirement. So if you want to avoid brain drain at your company, watch this video today!

Four Ways Digital Transformation Might Affect Digital Adoption In The Workforce

Here are the four trends I expect we’ll begin seeing as technology and HR come together to usher in a new era of digital-first workplaces.

4 Employee Onboarding Mistakes To Avoid

When it comes to hiring and retaining top talent, the onboarding process is one of the most important places you can focus your efforts. But how do you know if your spending your time doing the right things? Here are 4 employee onboarding mistakes to avoid.

3 Predictions for Workplace 2019

Big changes are ahead for the digital workplace. Here are three predictions for 2019 by Mike Graham, CEO of Epilogue Systems.

Tips For Avoiding Retirement Brain Drain

In the business world, brain drain is, broadly speaking, the loss of institutional knowledge from an organization when a highly skilled or educated employee leaves for another job or retires. Highly-skilled baby boomer employees are retiring at a rate of 10,000 per day in the US. Fortunately, companies can employ several strategies to reduce brain drain in their organizations.

3 ways to reduce training costs while improving outcomes

Thanks to the recent explosion of high-quality and effective training technologies (and the strategies that underpin them), we are in the golden age of the ability to reduce training costs while improving training outcomes. Before your company reduces training staff to save money, explain how these three options can help make a positive impact.

What is contextual guidance?

A new tool that is emerging in eLearning is called contextual guidance. So what is contextual guidance? Simply put, it is the act of using the context of what a user is doing to guide them through a desired outcome.

Epilogue Systems Sets Out to Reinvent Workforce Productivity with the Launch of Opus

PHILADELPHIA–Epilogue Systems, the company dedicated to redefining workplace productivity in the enterprise, today announces the launch of Opus, its new cloud-based productivity acceleration platform. In Opus, Epilogue Systems has reimagined its classic enterprise performance support tool and introduced a workplace productivity solution that will shift organizations’ focus from basic application onboarding and adoption to enhancing user and team performance across the global workforce.

Epilogue Opus – Context Sensitive Help, at the Point of Work

Epilogue Opus is the first enterprise class SaaS performance support platform. It provides context sensitive help, within target applications, at the point of work. Epilogue – Be Better.

[Webinar] Point-of-work methodology: How support at the point of work can be an employee performance game changer

Join Epilogue Systems and special guest Gary Wise of Human Performance Outfitters for a discussion of dynamic learning performance ecosystems, and how to unlock employee performance capability by providing support at the point of work.

Productivity Acceleration Platform – Next Generation Performance Support

Enterprise applications are complex. They can be difficult for users to adopt and learn how to use, slowing digital transformation and change management initiatives, and reducing your ROI on software investments. Opus, powered by Epilogue, is the first enterprise class cloud performance support solution. It provides in-application, context sensitive support to users when they most need it – at the point of work.

North American Manufacturing Company Performance Support Case Study

Learn how a manufacturing company improved their enterprise application onboarding process, including onboarding users to JD Edwards EnterpriseOne, with performance support tools.

Point of Work: Boosting Productivity with Performance Support

Cloud-based Digital Performance Support (DPS) technology is a versatile solution that extends across the four “launch anything” phases. DPS does not replace LMS; instead, DPS supplements LMS by embedding where LMS was never designed to go – Point-of-Work. In fact, DPS converges learning with work by delivering learning and support within workflows, within applications, across multiple systems, all without adding work delay.

Create and Edit In-Application User Guidance Resources

Looking for the fastest and smartest way to create and edit in-application user guidance resources and documentation? Meet Opus, powered by Epilogue.

5 Onboarding Metrics You Should Be Tracking (and Why)

You can’t improve what you can’t measure. So why don’t we measure user onboarding metrics for new enterprise applications? Here are 5 onboarding metrics you should be tracking (and why).

Convert ODARC Files With Epilogue

Concerned about what you’re going to do with your existing content library after Oracle UPK support ends? Don’t worry! Epilogue provides an ODARC file converter that enables you to convert ODARC files for use in Opus, the leading SaaS performance support system and UPK replacement of choice.

Performance Guidance Software: The Key to Greater Employee Competency

Getting employees up to speed on new work processes takes time. In the case of onboarding new hires, it typically takes up to eight months before an employee is competent enough to reach full productivity, according to Harvard Business Review. While teaching employees how to use a new application shouldn’t take as long as learning a new job, it’s still ... Read More

User Onboarding: Do You Have a Post-Launch Success Plan?

You’re just days from your go live date—and it’s pretty exciting. You’ve invested a lot of time and energy in selecting the right vendor to solve your business need. You’ve made sure you have a solid business case, including calculating ROI. And, you’ve worked with the C-suite, mid-level managers, and even end users to make sure you have buy-in across all levels of the organization.

But, wait. Before you put on the party hats and blow kazoos, is it possible you’ve forgotten one small, but critical detail?

Your post-launch success plan.

How a Performance Support System Can Boost Employee Productivity

Most people forget 77 percent (!) of newly learned information in six days. A performance support system can help increase employee productivity by providing support at the point of work.

The Foundations for Successful Digital Performance Support

If you are considering Digital Performance Support (“DPS”) as part of the on-boarding and user experience for your application or application project, it’s important to know, as with any new capability, there’s a right way to do it and there’s definitely a wrong way.