Canon Medical Systems Europe

Tuesday June 28, 2022

Canon provides integrated diagnostic solutions through long-term, customer-focused partnerships to improve the quality of life for all people.

OBJECTIVE

Canon Medical started the Opus Project in 2021 converting Oracle UPK content that had been created on a variety of IT Applications including Oracle

E-Business Suite, Oracle HCM, Salesforce, ComplianceQuest and Compass. Canon employee accessibility of IT Applications’ support data via the web was not being kept up to date with Oracle UPK, and the needed a solution to overcome this.

“The UPK conversion process was so easy using Opus it accelerated our migration off Oracle UPK in eQMS.”

“Because of the ease of use of Opus for the Canon subject experts, they could also produce the content which is so more valuable for us, in that the users document the process and any changes”

Kasper Kuijper,

QA Project Manager

SOLUTIONS

Epilogue Opus, provided Canon Medical with the right tools to begin what seemed to be a difficult process of converting UPK content in bulk from multiple sources. QA Project Manager’s at Canon Medical, initially converted UPK content in bulk from the

ODARC files, 7 modules, with 30 Lessons – over 300 UPK Topics in minutes for Canon Quality Systems, such as Oracle HCM and eQMS.

RESULTS

Canon Medical had several Key Business Objectives including improve employee performance and increase user adoption. These objectives were mirrored in Learning offerings: