General Dynamics Information Technology

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Chris Ziomek
Hyperion Project Lead
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Opus was the clear choice on UPK conversion, in testing and security. In fact, some of the competitors to Opus do not have a UPK converting process, which was a big factor for GDIT
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Key Results

3 WEEKS

Implement Epilogus Opus under 3 weeks in 2021

90 DAYS

Opus content is refreshed every 90 days

1000 UPK+

Converting thousands of Oracle UPK topics related to content
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General Dynamics Information Technology (GDIT), a division of Dynamics Corporation a Fortune 100 Global organization with operations in 45 counties, is an Information Technology product and services company providing services primarily to the Department of Defense and other national security agencies. GDIT was founded in 1982 and is headquartered in Virginia, USA.
GDIT implemented Epilogue Opus in under 3 weeks in 2021, converting thousands of Oracle UPK topics and related content. Christopher Ziomek, Application Functional Lead for the Healthcare Integrated General Ledger Accounting System [ HIGLAS ] which supports four lines of CMS [ The Centers for Medicare & Medicaid Services ] business for the Department of Health and Human Services DHHS ] was especially pleased with the ease of use of Opus and the Epilogue Support and fast response time.
GDIT tested four solutions Adobe Suite, Whatfix, Ancile uPerform and Epilogue Opus, and Christopher Ziomek states “We tested all offerings thoroughly, and because of the confidential nature of the Applications and content, security was a high priority or GDIT”. Ziomek continues “Opus was the clear choice on UPK conversion, in testing and security. In fact, some of the competitors to Opus do not have a UPK converting process, which was a big factor for GDIT”.
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GDIT implemented Epilogue Opus in under 3 weeks in 2021, converting thousands of Oracle UPK topics and related content. Christopher Ziomek, Application Functional Lead for the Healthcare Integrated General Ledger Accounting System [ HIGLAS ] which supports four lines of CMS [ The Centers for Medicare & Medicaid Services ] business for the Department of Health and Human Services DHHS ] was especially pleased with the ease of use of Opus and the Epilogue Support and fast response time.
GDIT tested four solutions Adobe Suite, Whatfix, Ancile uPerform and Epilogue Opus, and Christopher Ziomek states “We tested all offerings thoroughly, and because of the confidential nature of the Applications and content, security was a high priority or GDIT”. Ziomek continues “Opus was the clear choice on UPK conversion, in testing and security. In fact, some of the competitors to Opus do not have a UPK converting process, which was a big factor for GDIT”.
As the HIGLAS Application has to comply the High Security status with The Federal Risk and Authorization Management Program [ FedRAMP ], a USA government-wide program that provides a standardized approach to security assessment, the GDIT testing of Opus was thorough over the course of several months before a decision to migrate away from Oracle UPK on E-Business Suite.
Ziomek continues “The GDIT IT Security Team are focused on keeping all the information on Oracle Federal Financials safe, and our due diligence for the thousands of end users meant that the Team were heavily involved at every step” The Opus Content, created on EBS, Incorta and ServiceNow and using Cornerstone LMS and Oracle OBIEE and, is refreshed every 90 days as a standard best practice for CMS. GDIT likes the ease of editing in Opus, UPK conversion utility & language conversion functionality. Additional training benefits include Quizzes & Tests on competency of Health and Human Services employees, as well as Sandbox access via Opus Simulations.
The GDIT IT Security Team are focused on keeping all the information on Oracle Federal Financials safe, and our due diligence for the thousands of end users meant that the Team were heavily involved at every step

The key to accellerating
your digital adoption

GDIT had several Key Business Objectives including migration away from Oracle UPK and increase user adoption. These objectives were mirrored in Learning offerings:
Group 1000002778
Ease of use
Group 1000002779
Just-in-time training & support
Group 1000002780
Centralized content
Group 1000002782
Bulk conversion of UPK
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Highlights at general dynamics information technology
  • Opus is now the HIGLAS end user support platform for DHHS
  • Replaced Oracle UPK in 2021 in under 3 weeks
  • IT Applications include Oracle E-Business Suite, ServiceNow, Incorta and Cornerstone LMS. Metrics also exported to Oracle OBIEE
  • GDIT create content f or CMS that includes End User (Job Aid) document, 508c Accessible Documents, detailed transactional simulations, Interactive Simulation or Hands-on and Test Simulation to evaluate on skills retention
  • GDIT also compile these into eBooks in Opus and publish into a variety of outputs including SCORM and to Oracle OBIEE.
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GENERAL DYNAMICS INFORMATION TECHNOLOY

Serving the U.S. government, defense and intelligence community
epi case study template demo 6
Christopher Ziomek
HIGLAS Application Functional Lead
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Opus was selected and implemented in under 21 days, subsequently converting thousands of Oracle UPK content files and creating custom content for hundreds of processes
general dynamic

Key Results

19 DAYS

Time to completely convert and replace UPK content

3-10-3,000

3 Opus Admins, 10 Opus Authors, 3,000 Opus users

1,000+

Oracle UPK files converted
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Highlights at general dynamics information technology
  • Opus is now the HIGLAS end user support platform for DHHS
  • Replaced Oracle UPK in 2021 in under 3 weeks
  • IT Applications include Oracle E-Business Suite, ServiceNow, Incorta and Cornerstone LMS. Metrics also exported to Oracle OBIEE
  • GDIT create content for CMS that includes End User (Job Aid) document, 508c Accessible Documents, detailed transactional simulations, Interactive Simulation or Hands-on and Test Simulation to evaluate on skills retention
  • GDIT also compile these into eBooks in Opus and publish into a variety of outputs including SCORM and to Oracle OBIEE.
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General Dynamics Information Technology (GDIT), a division of General Dynamics, a Fortune 100 Global organization with 100,000 people in 45 counties. GDIT is an Information Technology product and services company providing services primarily to the Department of Defense and other national security agencies. GDIT was founded in 1982 and is headquartered in Virginia, USA.
Christopher Ziomek, Application Functional Lead for the Healthcare Integrated General Ledger Accounting System (HIGLAS) oversaw the digital adoption platform selection process and subsequent use. The HIGLAS system supports The Centers for Medicare & Medicaid Services business within the Department of Health and Human Services. Christopher was especially pleased with the ease of use of Opus and the speed and competency of Epilogue’s Customer Support.
GDIT tested four solutions: Adobe Suite, Whatfix, Ancile uPerform and Epilogue Opus. Said Christopher, “We tested all offerings thoroughly, and because of the confidential nature of the target applications involved and the content needed, security was a high priority for GDIT”. Ziomek continues, “When it came to UPK conversion, Epilogue’s converter was clearly superior during testing and in terms of security. This was a big factor for GDIT”.
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The HIGLAS system had to comply with the severe security requirements of The Federal Risk and Authorization Management Program (FedRAMP), a USA government-wide program that provides a standardized approach to security assessment. As a result, the GDIT testing of Opus was thorough and extended over several months before a decision was made to migrate away from Oracle UPK on Oracle’s E-Business Suite. Opus was selected and implemented in under 21 days, subsequently converting thousands of Oracle UPK content files and creating custom content for hundreds of processes.
Christopher continues, “The GDIT IT Security Team were focused on keeping all the information on Oracle Federal Financials safe and our due diligence for the thousands of end users involved meant that the Security Team was heavily involved at every step”. Custom content was created with Opus for Oracle EBS, Incorta and ServiceNow. This content is refreshed every 90 days as a standard best practice for CMS. GDIT selected Opus because of its ease of recording and editing, UPK conversion utility and language conversion functionality, and diversity of help and guidance content created (job aids, eBooks, simulations, etc.).
“The GDIT IT Security Team were focused on keeping all the information on Oracle Federal Financials safe and our due diligence for the thousands of end users involved meant that the Security Team was heavily involved at every step.”

The key to accellerating
your digital adoption

GDIT’s criterion for Digital Adoption Platform selection:
Group 1000002778
Ease of use
Group 1000002779
Just-in-time
training & support
Group 1000002780
Centralized and standardized
content
Bulk
conversion of
UPK
Group 1000002782
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