The Williams Companies

Tuesday June 28, 2022

The Williams Companies, Inc. is an energy infrastructure company focused on connecting North America’s hydrocarbon resource plays to growing markets for natural gas, natural gas liquids (NGLs), and olefins.

OBJECTIVE

The Williams Companies started the Project in 2019 migrating to Oracle Cloud as the basis for their Financial, Projects, Accounting and Supply Chain systems, with a Go Live in July 2021.

The existing Education & Learning was predominantly created in Oracle User Productivity Kit [ UPK ] with over 8,000 assets in the Williams Course Catalog, delivered in a blended approach, but heavily reliant on Instructor Led Classes.

Opus allows us to easily create and maintain training in the system where the work happens. The ability to run simulations and have hands-on training without switching to the LMS, is a vital step in our Digital Transformation.

Chris White,
Enterprise Learning Manager

SOLUTIONS

Opus provided them with an efficient, easy to use and cost effective approach for their software migration. With the power of Opus, current business processes were reworked or replaced in 2021, and they are moving to industry standard, best-practices & applications.

RESULTS

UNIVERSAL ADOPTION ACROSS THE ORGANIZATION
2,200
Average weekly users
INCREASED RETENTION %
23% to 58%
Existing training knowledge retention rates

EASE OF USE

Williams was able to launch content directly from the contents page, includes end-user documents, detailed transactional simulations, demo simulation for introductions and interactive simulations for hands-on and test simulation to evaluate on skill retention.

Increase user productivity
Reduce business cost
Enable customer success

Schedule a call with one of our digital adoption specialists.