A decade of digital adoption, our story is about evolution.

History and Vision

Epilogue Systems was founded in 2010. Founder Mike Graham, had been involved with technology throughout his career and in his experience, implementing software was expensive, disruptive, time consuming and usually fell short of expected outcomes. The reasons for this could vary but consistent in all experiences was the challenge of getting the workforce to effectively embrace and use the software, initially and on-going as circumstances changed.

Mike’s vision has been to make adopting and using critical business software as simple as possible – for the users of your critical business applications and for those responsible for creating what’s needed for effective adoption. Additionally, the Team knew that for this to be truly effective, you had to get past the first and toughest barrier, being able to actually generate the digital adoption content in the volume needed and in the short time typically allotted.

Our product – Epilogue Opus

In mid-2018, Epilogue launched Opus, the first truly Cloud/SaaS Digital Adoption Solution built for the critical and complex applications used by medium sized to enterprise entities. The primary tenets embodied in Opus are Easy and Fast – in all aspects of the digital adoption experience. Opus captures a full application task or process as quickly as it can be performed – whether a 20 step task or a 100 step task, in minutes Opus captures that task. From these “recordings”, Opus automatically generates a wide variety of outputs used for multiple purposes as shown below.

Other high quality digital adoption solutions have emerged (see this Buyer’s Guide to learn more) and it’s an exciting time for those interested in improving the user experience and outcomes with software. But as with any tool, it’s about the right tool for the right purpose. If you’re interested in more perspective on the emergence of Digital Adoption and a brief discussion of the differences between the two major technologies involved in digital adoption, check out this prior post: Digital Adoption Solutions – 25 Years in the Making.

Epilogue Systems’ software is used by some of the world’s most innovative companies, including members of the Fortune 500.